An AI sales agent
that speaks your customer's language, 24/7
On WhatsApp and your website: replies in whatever language your customer writes in, understands voice messages, closes orders and books appointments, and remembers everyone — without hiring anyone. Restaurants, clinics, estate agencies, service companies, stores — any business its customers message.
Tell it what you do — restaurant, clinic, real estate, salon, company, store, or anything else — and it becomes your agent on the spot and shows you how it answers your customers.
From the customer’s message… to your dashboard
Wakeel doesn’t just reply — behind every reply is a full platform that records and organises your work.
- 1A customer messages you on WhatsAppRestaurant, clinic, real estate, salon or store — typed or by voice note.
- 2Wakeel replies instantly and takes the order or bookingWith prices and times from your catalog, handing over to staff when needed.
- 3It shows up on your dashboard at the same momentWho, what and when — with your conversations, products and team in one place.
The four things that set it apart
Understands voice notes — and answers by voice
Your customer sends a voice note; the agent listens and replies with a natural voice right inside WhatsApp — not an attachment. Male or female voice, your choice, and you can make it reply by voice only.
- •For the customer who's driving, who hates typing, or who explains things better out loud.
- •If a voice note didn't come through clearly, it asks them to repeat — it never guesses what they said.
It won't lie to your customer — enforced in code, not promised
Every reply is checked against what is actually recorded before it reaches your customer:
- •It won't say "your order is on its way" when it was cancelled, or contradict any order status you set.
- •It won't say "I've told the team" or "someone will get back to you" unless it really handed it to a person.
- •It won't say "I've sent you the menu" unless it actually sent it.
- •If a customer disputes your decision (a cancellation, a price), it passes it on as their objection — it never takes their side against you.
- •If it tries to slip, that reply never goes out — a correct one goes out instead.
Orders land in your own system
For restaurants and shops with an ordering system: it reads your live menu and prices, and drops the order onto your kitchen screen so it prints on your printer.
- •The price your customer hears is exactly the ticket price — from your menu and delivery fees, never made up by the agent.
- •Delivery or pickup? Cash, wallet or card? It asks — and only offers what your store accepts.
- •A confirmation receipt with the order number, every item and the total, copied from your own records.
- •When your cashier taps "preparing" or "out for delivery", the customer hears about it on WhatsApp automatically.
- •Several branches? The order goes to the branch that delivers to the customer's area, and a closed branch never takes an order while another is open.
- •From voice note to kitchen ticket: under 5 seconds (measured on a real order).
Customers add to an order while it is being prepared
Forgot the cola? "Add a cola" and it arrives with the same order — no second order, no second delivery fee. Each store decides until when it accepts additions.
Ready in 3 steps
From signup to first auto-reply — under 10 minutes
Add your products & policies
Catalog, delivery prices, return policy, FAQs — the agent memorizes all of it.
Choose your agent's persona
Its name, language, and tone — it speaks in your brand voice, not a robot's. Arabic dialects are treated as distinct dialects, not one generic Arabic.
Connect your channels — done
WhatsApp through the official Meta connection, your website with one line. From that moment, the agent replies to every message.
Not machine translation — real fluency
Your customer writes in their own language; the agent answers in it. Same question, five languages — pick one.
It goes further than languages: Arabic alone is handled as four distinct dialects — Levantine, Gulf, Egyptian and Maghrebi — where most tools flatten them into one generic Arabic.
Not a canned-reply bot — an agent that understands
Remembers every customer 🧠
Their name, past orders and address. A returning customer is greeted with "Same as last time, to the same address?" — an order in one line instead of four messages. It waits for them to confirm; it never assumes.
Your dialect, their language 🗣️
Levantine, Gulf, Egyptian, Maghrebi, Modern Standard Arabic — and if a customer writes in another language, it replies in theirs (12 languages).
Actually sells, not just chats ⚡
Logs orders, bookings and support tickets — all appearing in your dashboard in real time, in your own currency.
Never makes things up 🎯
Answers only from your information and policies; what it doesn't know, it logs for you instead of guessing. Asked for something you don't have? It says so kindly and suggests the closest alternative from the products or services you added — never one of its own — and lets you know there was demand for it.
Always at your catalogue price 🏷️
Orders are recorded at your catalogue price — even if a customer haggles with the agent or the agent quotes the wrong number. When that happens, you get an alert with the difference.
Photos, menu and video 🖼️
Sends product photos and your full menu or price list. And a video library: it sends the right video inside the chat at the right step — the video itself, not a link.
Knows your opening hours ⏰
In your own time zone — so it answers "are you open now?" truthfully.
All channels in one inbox 📬
WhatsApp (official Meta connection), your website chat, Instagram and Messenger — every conversation in one inbox.
Numbers that speak 💰
"Your agent closed 12 orders this month" — in your own currency. Not promises: a dashboard showing exactly what it brings in.
Sell services, not products?
Clinic, real estate office, cleaning or maintenance company, consultancy, salon — same agent, no catalog and no ordering system needed.
Your business WhatsApp works for you too — not just your customers
Text your own business number from your phone: "How did today go?" — and it tells you:
- ✓Today's and this week's orders and sales.
- ✓Who is waiting for a reply — by name, and for how long. "Waiting 3 days" makes you act; "one open conversation" doesn't.
- ✓What is running low in stock, and what customers asked that it could not answer.
No dashboard, no login. And only your number — anyone else is treated as a normal customer, whatever they ask.
Your dashboard
- Inbox: every conversation from every channel in one place — jump in and reply yourself anytime.
- Orders, tickets and bookings with their status — in your own currency.
- Unanswered questions: everything the agent couldn't answer, categorised — the fastest way to improve your agent.
- Your products or services with prices, and a knowledge base you add to — or paste your website link and it extracts it itself.
- A sandbox: talk to your agent with your settings before you open it to customers.
- A WhatsApp alert to you for every new order, and a meter showing how much of your plan is left.
- It steps back when you join a conversation, and picks up again once you are done.
Don't take our word — try it yourself
This is the real agent. Tell it what kind of business you run — restaurant, clinic, real estate, salon, company, store, or anything else — and it becomes your agent for a minute, the same way it will be tuned for you.
👈 See the green bubble in the page corner? It's the same widget that installs on your site with one line.
Affordable pricing
Start free with 50 replies a month · no card · cancel anytime
All prices are in US Dollars (USD), billed monthly. You price your own work in your own currency.
Starter
For small shops, clinics and service businesses
- ✓1,000 auto-replies/mo
- ✓WhatsApp + Web Chat
- ✓Any language
- ✓Orders & tickets
- ✓Email support
Growth
For active businesses
- ✓5,000 auto-replies/mo
- ✓All channels
- ✓Voice messages 🎤
- ✓Video library 🎬
- ✓Customer memory
- ✓Sales dashboard
- ✓Priority support
- ✓➕ Pro features (departments, approvals, automatic messages) as a one-time add-on
Pro
For companies and agencies
- ✓Unlimited replies
- ✓All channels
- ✓Team departments & roles — a dashboard per employee
- ✓Supervisor & accountant booking approval
- ✓Automatic reminders, care, rating & loyalty messages
- ✓Department tasks & trip manifests
- ✓Your logo & colours, and your data exported or sent to your servers
- ✓Dedicated account manager
- ✓Top-priority support
Everyone else bills per conversation. We bill per reply.
One customer conversation runs about six replies — a question, an answer, a price, shipping, a confirmation. Other platforms call that one "conversation" and bill you for all of it, even when the customer asked once and left. We count the replies your agent actually sent. You pay less, and you can see exactly what you paid for.
Based on six replies per conversation. The comparison figure is drawn from published pricing across AI support platforms as of August 2026, which ranges from $0.99 to $1.36 per conversation. And we never charge for your customers' messages, or for conversations your own staff handles — only the agent's automated replies.
Billed on the agent's replies, not conversations — and a voice reply counts as one reply. Pay by card, with your billing month on your own time zone. If a subscription ends you drop to the free plan — nothing is ever deleted.
Frequently asked questions
You add your products or services and your policies (delivery, returns, payment, appointments) from the dashboard, or paste your website link and it reads them itself — and the agent follows them literally. It never invents prices or info, and if it doesn't know an answer it routes the question to you.
🔒 Every account is isolated in the database itself — not just in the code. Your data and your customers' data are yours alone.
Your customer is messaging you right now.
Who will answer them?
50 replies a month free · 10-minute setup · no credit card
Hire your agent now →